Return & Exchange


It is so much easy to returning your unconditional piece with us. All returns must be accompanied by a copy of your proof of purchase. Please make sure your pieces are returned in a new and unused condition and in Aeroculata original packaging in order for us to process an exchange or refund. Products purchased online can be returned at Aeroculata office.


You need to confirm your return piece within 3 days after you received your piece and the piecemust be arrived in Aeroculata office within a week after your confirmation.


Personalize Jewelry

We’re sorry for the wrong spelling, different color, size, or more in your order. We’re pleasured to make the new and theright one for you. We will responsible for any cost including return and delivery shipping cost.


Ready to Wear or Collection Jewelry

If your piece doesn't fit you well, feel free to exchange your size with size. The piece must be unworn and still in new condition. We won’t responsible for any cost for this case.


Contact our Customer Service to help return and exchange.